Digital health access to abolish medication queues
Long waiting times in hospitals and clinics remain one of the major challenges facing Namibia’s healthcare system. In many public healthcare facilities, patients are still required to queue for hours before receiving medical attention.
Sem Billy David
Long waiting times in hospitals and clinics remain one of the major challenges facing Namibia’s healthcare system. In many public healthcare facilities, patients are still required to queue for hours before receiving medical attention.
The use of manual numbering tickets, manual cards for stamps or, in some cases, the absence of any formal queue management system contributes significantly to delays, confusion, loss of patient’s historical data, and overcrowding and even cause eventualities of worsening sickness or cause death.
Patients often arrive very early in the morning to secure a place in line, yet many still spend several hours waiting to register, consult a doctor, or collect medication.
These long waiting periods can negatively affect patient satisfaction, healthcare outcomes, and staff productivity.
Is this only the better way of receiving medication? Is there no other convenient way of accessing to treatment? How about creating a patient’s profiles system with numbers linked to their identifications and creating a database for keeping records?
Or why can’t you install ticket numbering machines in the health facilities? The digital health access can reduce long queues and patients can have access to medication much easier.
