Travellers hit by immigration delays at Ngoma

Patience Makwele Travellers are reporting delays and disrupted immigration services at the Ngoma Border Post. They are raising concerns about staffing levels and operations at one of Namibia’s key entry points into Botswana. Several travellers who spoke to the Windhoek Observer said they waited for hours without assistance during peak morning movement on Wednesday.

Some described confusion at the counters and poor communication about when services would resume. “I got there just after sunrise and nothing was moving. People were just standing around, with no explanations,” said traveller Sisco Simasiku, who was travelling into Namibia from Kasane.